Chance Rides FAQ

Chance Rides receives a variety of frequently asked questions when it comes to renting rides, ride pricing, financing, delivery, shipping, support, and more. If you don’t see answers to your questions, please contact us for answers!

• Do you rent rides?

  No, Chance Rides does not offer ride rentals.

• How can I get ride pricing?

  Please contact us for pricing, as each ride and project is unique.

• Do you offer financing?

  Yes. We partner with a financial institution that supports the amusement industry. Please visit the Financing section under Customer Support for more information.

• How long does ride delivery take?

  Delivery times vary by project. Contact us to discuss your needs and timeline.

• Do you ship internationally?

  Yes, Chance Rides ships internationally.

• Can rides be customized?

  Yes, many rides can be customized.

• Do you assist with ride installation and training?

  Yes, we offer both installation and training.

• Do you provide on-site technical support?

  Yes. Please call 1-800-242-6231 to speak with a customer service representative.

• Who do I contact for rides, parts, or service support?

  Call 1-800-242-6231 (Monday-Friday, 8 AM – 5 PM CST) or email parts@chancerides.com or service@chancerides.com

• Are replacement parts available for older rides?

  Please contact Customer Support at 1-800-242-6231 for parts availability.

• What education is needed for a career in ride design?

  Ride design careers typically involve degrees in mechanical or structural engineering, along with CAD design experience and knowledge of programs such as SolidWorks and FEA.

• How do I join the Chance Rides team?

  Visit our Careers page to view open positions.

• How do I submit a new ride idea to Chance Rides?

  Chance Rides does not accept or review unsolicited ride concepts or submissions from outside the company. Any materials received will be deleted or destroyed without review.